“We are always at your service to settle your medical insurance claim as early as possible. The only thing we need is your help and co-operation. It is a good practice to carefully read all the terms and conditions of the policy and understand the policy coverage so that there is no misunderstanding in the process and settlement of claims.”


As soon as a claim occurs, be sure to inform us verbally immediately followed by a written intimation with a brief detail of injury and approximate time for recovery. After the treatment is over you can contact us again with the following documents:

  1. Claim form duly completed (provided by the Company)
  2. Complete Hospital/Doctor papers
  3. Discharge Summary Sheet in case of hospitalization
  4. Medical Prescriptions and Bills in original
  5. Pathology Reports, if any
  6. X-Ray, USG, CT Scan, MRI etc. Reports, if any

To enable us to settle your claim expeditiously and to your satisfaction, please make sure that the above documents are submitted to us, in the absence of which the claim process may be delayed. After receiving the documents from you, we will study them and get it confirmed of the particulars . We will then decide on the claim complying with the relevant condition of the Policy in every respect. If any further document and information is required from your side, we may be contacting you again.